Welcome to the Amano Time Knowledge Base

How can I create a back up file for the data

Fri, Sep 9, 2011 How can I do a back up file for the data, backup, back, copy databse, copy database 0 0 15528 0 / 5 (0 Vote(s))

How can I create a back up file for the data Reply: To backup the database, perform the following: 1. Control Panel , Admi Read More

closed dataset

Tue, Sep 6, 2011 closed, dataset 0 0 3106 0 / 5 (0 Vote(s))

closed dataset the tg version that presents this error is discountinued please upgrade to tg5 or higher temporary solutions: Please restart your pc and start time guardian but select NO for backup. Go to file > ba Read More

Error: Problem getting data from database

Fri, Sep 2, 2011 problem getting data from database, problem happened 0 0 23635 0 / 5 (0 Vote(s))

The "problem getting data from database" error occurs on a version that is obsolete and has been discontinued. Amano recommends to purchase Time Guardian version 5 or higher. Please call 800 367 6649 or dc @ am Read More

Red punches and Asterisk in the timecard report

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Fri, Feb 2, 2024 red punches, red, asterisk, indicator, timecard modified, punch edits, punch edited 0 1 1041 1 / 5 (1 Vote(s))

Timecard module - what are the red punches mean versus black punches? red punches are manual edits and can be flagged from the indicator column when the timecard has been modified black punches are raw punches from the timeclock unit / hardware Read More

Badge or tag converter for Hand Punch

Wed, Apr 27, 2011 handpunch, hand, hp, converter, conversion, tag, badge, user, userID 0 0 5047 0 / 5 (0 Vote(s))

Customers with an integration combination of Hand Punch clocks, Time Guardian, and access software (Nexus, AmanoNet) where a tag is presented on the Hand Punch external access reader and a hand print is requested. The badge number in the soft Read More

Payroll - null error

Wed, Aug 10, 2016 null, payroll null, failed to run the following payroll, undefined error null 0 0 20975 0 / 5 (0 Vote(s))

Payroll - null error FIX: Please verify that your payroll settings contains an actual complete file path for your payroll file to be generated. (i.e. c:/timeguar Read More

Part Order Form for PIX-75/TCX-85

Tue, Oct 18, 2011 Part Order Form, PIX75, PIX-75, TCX85, TCX-85, Atomic Clock, Order form, order 0 0 3382 0 / 5 (0 Vote(s))

Question: Where can I find part order form for the PIX-75/TCX-85 Atomic Clock? Answer: Open and print an attached Parts-order-form document for the PIX-75/TCX-85 Atomic Clock parts order. Fill up the form and fax it to AMANO. Read More

Hours are not showing in payroll output file

Wed, Sep 21, 2011 hours not showing in payroll output, payroll, missing hours, missing totals, hours, totals, missing 1 0 7037 0 / 5 (0 Vote(s))

Hours are not showing in payroll output file Fix: In the payroll profile settings, add all labors to the selected box, leave available box empty. This rule applies to reports as well. Note: Applies to Time Guardian Pro, Pl Read More

Military Time

Tue, Sep 6, 2011 military time, HOW TO CHANGE TO MILITARY TIME, Converting time from miliatry to standard, how to change to tenths, Militay Time, how to change to military time 4 0 42610 5 / 5 (1 Vote(s))

To set Time Guardian to military time: Go to edit Setup Click Company Global settings Then change time format To set military time for PIX Read More

Not accepting cards

Mon, Apr 4, 2011 mrx-35, mrx35, actuator, cards, accepting 0 1 6771 4 / 5 (3 Vote(s))

MRX 35 DOES NOT ACCEPT CARDS. ANSWER: The most common reason is that the actuator came out of place. To fix this: 1- Unplug the clock. 2- Remove the top cover. 3-&nbs Read More

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